We are Kalm HBF Ltd trading as Kalm Pilates (“we/us”) a limited company incorporated in England and Wales under company number 10458341with its registered office at PO Box 257, Worcester Park, England, KT49DY.
We are committed to protecting and respecting your privacy.
In order to provide the Services available through our Website, we will hold certain personal information about you and we have obligations to you in relation to that data, in accordance with the Data Protection Act 1988.
We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.
When you use or contact our Website, you do so at your own discretion and provide any such personal details requested at your own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998, as detailed below. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such form to email processes that you do so at your own risk.
As the party responsible for data processing we ensure that the processed data
3. What information do we collect?
We retain two types of information:
From time to time, we may use any information submitted to provide you with further information about the Services we offer. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
We process personal data for the following purposes:
If you choose not to provide the personal information we request, you can still visit most areas of the Website, but you may be unable to access certain options and services that involve interaction. You have the final decision on whether to proceed with any activity that requests personal information.
4. How do we use your information?
We may collect and process the following information about you:
5. How do we protect visitor information?
We implement a variety of security measures to protect and maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.
We may contract with third-party service providers to assist us in better understanding our Website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business as authorised by us.
7. Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. The term “outside parties” does not include Kalm Pilates. It also does not include Website hosting partners, subcontractors, our staff and any companies belonging to the group to which we belong or other third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect ours or others’ rights, property, or safety.
We contract with third parties to supply services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We are also allowed to disclose your information in the following cases:
We can exchange information with others to protect against fraud or credit risks.
8. Where we store your data and security
In accordance with our legal obligations, we only keep your data for as long as we need to in order to use it as described above in section 4, and/or for as long as we have your permission to keep it.
We may transfer your collected data to storage outside the European Economic Area (EEA) if any of our servers, service providers or suppliers are based outside the EEA. The data may be processed outside the EEA to enable us to fulfil your order.
Payment will be encrypted and taken by our third party provider. If we give you a password for using our Website, you must keep it confidential. Please don’t share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.
By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.
Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet.
9. Your rights
You have the right to ask us not to process your personal data for marketing purposes. You can therefore ask us not to use your data by opting out, or by contacting us at any time at firstname.lastname@example.org
You are entitled to consult your personal data on file and have any wrong data which concerns you corrected.
You can exercise this right directly via your Account on the Website, where you can review and correct the data.
The Data Protection Act 1998 gives you the right to access information held about you and your right of access can be exercised in accordance. You can also exercise this right by submitting a written request (which must be signed and dated and contain a copy of appropriate ID) to us.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Data Protection Act 1998 gives you the right to see information we hold about you. We can charge you a fee (currently £10) for this service.
10. Web Analytics
We also collect some non-personally identifiable information (ourselves or using third party services) using web analytic tools. We use third-party services that use tracking technologies to capture aggregate usage and volume statistics about interactions on our Website and Services.
11. Email Newsletter
We may operate email newsletters, used to inform any subscribers about products and services supplied by this Website. You can opt in to do this through an online automated process but do so at your own discretion. Some subscriptions may be manually processed through prior written agreement with you.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this Website.
Email marketing campaigns published by this Website may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is not a comprehensive list).
This information is used to refine future email campaigns and supply you with more relevant content based around your activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 you are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
12. External Links
Although this Website only looks to include quality, safe and relevant external links, you are advised adopt a policy of caution before clicking any external web links mentioned throughout this Website (if any). (External links are clickable text / banner / image links to other websites).
We cannot guarantee or verify the contents of any externally linked website despite their best efforts. You should therefore be aware that when you click on external links, you do so at your own risk and we shall not be liable for any damages or implications caused by visiting any external links mentioned.
13. Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
You are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to your own privacy and personal details. This Website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by email.
This Website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. You are advised before using such social sharing buttons, that you do so at your own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
We may share web links through our social media platform accounts to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
You are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.
15. Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue at email@example.com
16. Online Policy Only
17. Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Website.
18. Your consent
Last updated – October 2017